Southwestern Community Services

Transportation

The SCS Transportation Program is a shared ride service and is open to everyone. To access the service, meet the bus at any of the scheduled stops listed on the Public Transit Schedule. Route deviation demand response transportation is also available in Charlestown, Claremont, and Newport; Dial-A-Ride is available in Claremont; and the Volunteer Driver Program operates throughout Sullivan County.

Volunteer Driver Program

Volunteer Drivers Needed in Sullivan County! If you would like to help your fellow community members with appointment needs outside of the regular bus routes, please consider becoming a Volunteer Driver with Sullivan County Transportation. Volunteer Drivers receive training and professional development as well as mileage reimbursement at 62.5 cents per mile. Volunteers decide what rides to accept and make their own schedule. Please contact Terri Curtis, Volunteer Driver Program Coordinator, for more information: 603-542-9609 or tcurtis@scshelps.org

SCT Bus Information

SCS strives to provide excellent customer service while maintaining clean, comfortable buses that are maintained to the highest standards. Safety is our number one priority. To ensure everyone’s safety, please observe the following.

Carry-on items: Passengers may take as many parcels as can be carried onto the bus in one boarding. Items must be secured under the seat or held on the lap.

Pets: Pets are permitted on the bus as long as the pet is restrained and secured. The pet must be completely under control at all times. Service animals are always permitted.

Route deviation may be requested. To request a pick-up or drop-off deviation that is within three quarters of a mile off a route, please call 603.542.9609. SCS Transportation encourages riders to call 24 hours in advance for a route deviation or to schedule a ride.

SCS Transportation Bus Fares

Ticket Type Fare
One-way within one city/town (excludes Lebanon) $1.50
One-way from town to town (excludes Lebanon) $2.50
Children age 6-12 (excludes Lebanon) $0.50
One-way from Claremont to Lebanon $5.00
Children age 6-12, one-way from Claremont to Lebanon $1.50
Unlimited town-to-town and in-town pass $35.00
Eight-punch pass (excludes Lebanon) $10.00
Unlimited in-town monthly pass (excludes Lebanon) $25.00
Unlimited town-to-town and in-town pass (excludes Lebanon) $35.00
Lebanon eight-punch pass $35.00
Lebanon unlimited town-to-town monthly pass $50.00

Children aged 5 and under ride for free when accompanied by an adult. Limit three children free per fare-paying passenger.

SCS provides contracted Medicaid and Title III transportation for eligible and approved individuals. Individuals eligible and approved for contracted service may be eligible for reduced or no fare rides.

SCS complies with all Federal Title VI and ADA regulations. Any person who believes they have been aggrieved by an unlawful discretionary practice regarding SCS’ programs has the right to file a formal complaint. Any such complaint must be in writing and submitted to the SCS within 180 days following the date of the alleged occurrence. For more information regarding civil rights complaints, please contact: Sullivan County Transportation Attn: James Berquist, Director 6 Kinney Place Claremont, NH 03743. Phone:  603.542.9609 or TTY Relay: 711

Southwestern Community Services, Inc. (SCS) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act and without regard to disability in accordance with the Americans with Disabilities Act (ADA). Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI or ADA may file a complaint with SCS using the Title VI Procedure & Complaint form or the ADA Complaint form. For more information on SCS’ s civil rights program and the procedures to file a complaint, please contact the Transportation Director at (603) 542-9609 or TTY Relay at 711; email James Berquist or visit our administrative office at 6 Kinney Place, Claremont, NH 03743 from 7:00 am to 4:00 pm. A complaint may be filed with the FTA Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.  If information is needed in another language, please call (603) 542-9609.

Materials are available in alternate accessible formats and translation is available upon request. SCS Transportation will make reasonable modifications to its policies and procedures upon request. Please refer to our brochure for more information.

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