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Southwestern Community Services
Housing Stabilization Services
Housing Stabilization Services   Southwestern Community Services, Inc. Housing Stabilization Services Program provides direct and immediate care to individuals and families experiencing homelessness or who are on the verge of becoming homeless in Cheshire, Sullivan, and Western Hillsboro counties. We are able to do this through the programs below, as well as through the agency’s implementation of the federal
HEARTH Act on July 1, 2012
Emergency Shelter
Southwestern Community Services (SCS) has short term emergency shelter to assist families and individuals who have a housing crisis. These shelters can be accessed 24 hours a day, 365 days a year. There are over 120 beds in Cheshire and Sullivan counties.

Upon entering the emergency shelter program, consumers receive comprehensive case management to aid them in reaching and maintaining self-sufficiency. The goal is to transition individuals and families back into their communities into safe affordable housing.

Case Management
Comprehensive case management includes:
  • Daily/weekly meetings with Case Manager
  • Needs and Goals assessments
  • Referrals and support for substance abuse and mental health treatment
  • Budget counseling and savings program
  • Life skills workshops to include parenting, nutrition, time management, family planning
  • Off-site referrals to job readiness training
  • Telephone and computer access
  • Tenancy 101 courses
Please call the Cheshire County shelter at 603.357.1654 or the Sullivan County shelter at 603.542.3160 for more information about the Emergency Shelter Program or Case Management.
Homeless Outreach
The goal of the Homeless Outreach Program is to aid the unsheltered homeless by seeking them out, offering first friendship, then assistance with shelter, food, medical treatment, and other basic survival necessities.

Please call 211.

Transitional Housing Program
The Transitional Housing Program provides rental units and a comprehensive program to families that are homeless and in need of longer term case management.

Permanent Housing Program
Eight permanent housing units have been constructed or rehabbed for the use of eligible homeless individuals and families in Sullivan and Cheshire counties.

Shelter Plus Care Program
A limited number of Rental Assistance vouchers are available for homeless individuals and families in Cheshire and Sullivan counties who are afflicted with serious mental health issues and/or substance abuse issues. The goal of this program is to provide a sense of stability and permanency to the recipients and link them to available public assistance programs, job training, and other opportunities.
For more information, or to obtain an application for the Transitional Housing Program, the Permanent Housing Program, or the Shelter Plus Care Program, please call 603.352.7512 ext. 4293.
Supportive Services for Veteran Families
Southwestern Community Services, Supportive Services for Veteran Families (SSVF) program is a grant through the Veteran’s Administration with a goal to provide assistance to low-income Veterans and their families.  The program focuses on securing and maintaining housing for Veterans who, without this assistance, would become or remain homeless. SSVF will work towards assisting our Veterans to be successful in maintaining permanent housing after this temporary assistance ends. 

Program services include the following: temporary financial assistance (rental, transportation, child care, utilities, etc.); housing and housing stabilization assistance; outreach; up to three (3) months case management; help in applying for VA and other benefits; and assistance connecting to services and resources.

Some guidelines that may apply: served at least one day of active duty in the US Military; DD-214; experiencing economic hardship; homeless or at risk of homelessness; discharge status other than dishonorable.

Please see program brochure for additional information, or contact SCS at 603.352.7512 and ask to speak with an SSVF representative.

Housing Security Guarantee Program
This program provides no interest loans to eligible consumers for rental security deposits. An application for this program may be printed for your convenience.

Services under this program help an individual or family who is in imminent danger of becoming homeless. This includes landlord/tenant mediation, one-time financial supports, budget counseling, and referrals to other resources. For your convenience, an application for this program may be printed.

Foreclosure Intervention/Housing Stability Counseling
The Foreclosure Intervention/Housing Stability Counseling program offers assistance to at-risk homeowners within Cheshire and Sullivan counties. This program offers step by step information and assistance to retain the home, share foreclosure prevention strategies, and offer transitional housing information. A housing counselor works with the homeowner throughout the mortgage assistance request and assists in communicating with the lender/servicer to achieve a successful resolution. There is no charge for this service, and advice is just a phone call away at 603-719-4294.

Forms to begin the process are available at both the Keene office and the Claremont office. The foreclosure prevention forms (application and third party release) may also be printed.

Once the forms are completed, they may be emailed to; mailed to Southwestern Community Services, Attn. Lori Martin, PO Box 603, Keene, NH 03431; or dropped off at the SCS Keene office at 63 Community Way or the Claremont office at 96 Main Street.

Additional information on foreclosure can be found at, or by calling NH 211.

Tenancy 101
During this four-week class (one night per week/two hours per night), participants will learn what to look for in an apartment; how to complete a rental application; what to expect in and how to prepare for an interview; whether or not the apartment is affordable to them; what a lease is; how to be a good neighbor; the pros of rental insurance; what is considered normal wear and tear; landlord/tenant rights; the eviction process; Section 8 housing; Housing Assistance Coupon Voucher programs; and lots more.

Life Skills Classes
The Life Skills Program provides assistance in acquiring knowledge in the basic skills of daily living. It is presented in a workshop format over a period of eight weeks. Topics covered include: budgeting, work ethics, personal and time management, nutrition, and parenting.
Please call 603.352.7512 ext. 4225 or 4226 to obtain an application or to learn more about the Housing Security Guarantee Program, the Rental Guarantee Program, Prevention/Intervention, Tenancy 101, and Life Skills classes. Please visit or call NH 211 for further information with Foreclosure Intervention/Housing Stability assistance.
Food Pantry
Sometimes we find that our consumers are not able to purchase food or other necessary items due to financial constraints. The Food Pantry is available to supplement the consumer’s budget, thus easing their financial burdens.
For more information about the Food Pantry, please call 603.352.7512
SCS is an Equal
Opportunity Employer
United Way
A United Way Agency
For more information, please contact:
Southwestern Community Services
63 Community Way
PO Box 603
Keene, NH 03431
Phone: 603.352.7512
Toll Free: 800.529.0005
Fax: 603.352.3618
TTY-NH Relay: 800.735.2964
Fuel Assistance
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